Frequently Asked Questions
What is iTroves?
iTroves is an online store specializing in high-quality used and refurbished laptops, including MacBook Pro, Google Chromebooks, and other electronics at affordable prices.
Are refurbished laptops reliable?
Yes! Every refurbished laptop undergoes a thorough inspection, testing, and cleaning process to ensure it meets high performance and quality standards.
What brands do you sell?
We offer top brands such as Apple, Google, Dell, HP, Lenovo, and more.
What’s the difference between used and refurbished laptops?
Refurbished laptops go through a rigorous process of testing, repairs, and certification to ensure optimal performance. Used laptops, on the other hand, are sold in their existing condition with minimal changes.
How can I place an order?
Simply browse our collection, add your desired product to the cart, and complete the checkout process.
How long does delivery take?
Shipping takes approximately 3-5 business days.
Do you offer international shipping?
Currently, we ship within United Arab Emirates and offer free Shipping all over UAE!
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email.
Do your products come with a warranty?
Yes, we offer a 6 months warranty on all refurbished products.
How do I start a return?
Contact our customer support team, and we’ll guide you through the return process.
What is your return policy?
We offer a 15 days return policy for eligible products. Items must be in their original
What payment methods do you accept?
We accept credit/debit cards including Visa, American Express, Mastercard, and apple pay secure payment options.
Is my payment information safe?
Yes! Our website uses industry-standard encryption to ensure your personal and payment information is secure.
Contact Information
Email: Support@itroves.com
Phone: +971 50 459 6016
Address: 93 S117 - Industrial Area 3 - Industrial Area - Sharjah - United Arab Emirates
VAT Number: 104033731100003
Registered company in the Government of Sharjah- SRTIP Free Zone Authority | 2679
Opening Hours:
Saturday to Thursday - 11:00 AM to 10:00 PM